Eighteen Months after the purchase of said washing machine, the machine began offering an error message. It was fancy enough to communicate that it was broken, but not fancy enough to actually repair itself. To make matters worse, the machine was exactly six months out of warranty. The sweet young couple talked to it, encouraged it and tried to be patient with it. Unfortunately, however, the washing machine eventually bit the big one and, if there is any justice in this world, will burn forever in appliance hell. Sorry...the wound is still a little fresh.
<This washer is currently sitting on my front porch (I know...super classy). I invite anyone who's interested in a "fixer upper" to come and steal it. You'd be doing us a favor.
So...here is where the story really begins. The nice young couple (you probably know them), began talking about buying a new washing machine. As the laundry began to pile up, the need for a washer grew greater and greater. Chris (1/2 of the nice young couple), decided it would be a good idea to try a local used appliance dealer, as recommended by a close friend. Amy (me, obviously), did not think this was a good idea...so let it be documented in cyber space history forever.
Chris brought home what seemed to be a great deal. A $200 "gently" used washer was hauled home, brought into the house, and plugged up. We shall call the great deal Washing Machine #2. .Chris began running a small load of "test" clothes and soon discovered that the great deal was actually a lemon. The "gently used" washer, in fact, had a crack and did not quite work....at all.
Not that I would ever say"I told you so," but this was quite ironic.
So, after a long household debate about whether or not to return the washer for a refund, or try to get another "good deal," in exchange...the refund team won.
The nice young couple then decided to head to good ole' American Lowe's...where prices are guaranteed and products are too.
Or so we thought...
We, being the thrifty folks we are, decided to buy a washer from the Lowe's "Scratch and Dent" section. We found an awesome deal on a brand new washing machine and were happy to haul it home after all of 15 minutes of shopping. We drove home, completely satisfied with our thriftiness and eager to make a dent in the accumulation of dirty laundry as soon as possible. We'll call this purchase Washing Machine #3 (that's right....#3).
We carried the new (Lowe's) washing machine into the house, placed it in the same space the first and second washer had been, and eagerly plugged it in. Much to our chagrin, nothing happened. We stared at the washing machine like it was about to say something. We could not believe our luck with something that should be so simple.
So back to the truck we go; we loaded the washer back onto the truck and headed back toward Lowe's.
|Our neighbor, Chris and Marcie loading the Lowe's washing machine BACK onto the truck, |
after its initial failure to launch.
So we race back home, Lowe's washing machine still in tow. Chris and I unload the washing machine, carry it back inside, plug it back in and this time, turn on the water connected to the machine. No dice. We still have a non-functioning washing machine.
Needless to say, this story is not yet over. Chris will be returning the Lowe's washing machine today. I wanted to go ahead and post this story, though because I can already tell you how it will end. We will end up buying a full-price washing machine from a trustworthy store. We may try Lowe's again; it will all depend on how they handle the fact that they sold us a lemon to begin with. We will lovingly call the new washing machine Washing Machine #4, even though there should never be a washing machine #4, especially for a nice young couple that has lived in their house only two years.
Moral to the story, homeowners: Don't cheap out on things that matter. If its an appliance and you need it (like a washing machine), do your research, find something with a good warranty and buy a good machine.
Our first washing machine was, we thought, a great washing machine. It was a Maytag. It is the second Maytag product we've had a problem with (the first was the infamous dishwasher). I am not endorsing any specific brand, but we do seem to have rotten luck with Maytag and will not be purchasing another Maytag as long as we can avoid it.
Yet another lesson learned at the "mansion". Let's just hope we can wash clothes again before the week's out. I am not a washboard in the river kind of girl....
Ugh, you poor thing! If you need to come do a load of laundry in the meantime, just let us know. I hope you get this all worked out - it's no fun hauling appliances in and out of the house.ReplyDelete
If you get the new one from Lowe's, talk them into hauling away your old one, especially if they sold you a lemon. I got all new appliances in my kitchen, and arranged for the fridge to be delivered immediately (we really needed to get rid of the old one), and the other appliances to come 3 weeks later, once we had actually demo-ed the kitchen. Lowe's apparently had other plans. All four new appliances were delivered the following day, and three of the four have been sitting in my garage since. I went to Lowe's and threw a fit. They were really apologetic (even offered to come take them back until we were ready for them), and I was able to call them up to haul away the old ones when we were ready to.ReplyDelete
Long story short, complain a bunch, make it seem like they've ruined this whole experience for you by selling you a lemon, and get them to haul away #1 from your porch for free. :-)